Kunshan Went's service to users has been introduced from the previous technical solutions to installation guidance, equipment joint debugging, operation and operation, operation and maintenance training, and future maintenance and upgrades throughout the entire process.
Pre-sales services: mainly provide technical consulting, engineering design and other services
After-sales service: mainly provide installation and commissioning, user training, maintenance and other services
(1) After the equipment arrives, both parties jointly unpack the box and check the host and accessories according to the factory list.
(2) Guide the installation and commissioning of the equipment within the time limit specified in the contract.
(3) After the installation and commissioning are completed, both parties will check and accept the items on the certificate, and carry out the typical workpiece processing acceptance.
(4) Train the user's operating technicians as needed.
(5) Respond to customer needs and solve customer problems at any time.